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Quality Best Practices for on-line services.

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Best Practice N°79- Level2- Section multimedia

Description

No rich media object larger than 50 K (images or other) is sent to an agent without prior warning, previsualization or progressive display.

Objectives

Avoids imposing an extended download without forewarning.

Possible technical solutions:

For multimedia objects larger than the limit, it is possible for example to:

Control methods:

Check that rich media objects in the site are not transferred without warning, previsualisation, or progressive display.

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Opquast is a service provided by Temesis. The Opquast Best Practices are elaborated in the Opquast Workshop(FR).