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Quality Best Practices for on-line services.

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Best Practice N°36- Level1- Section forms

Description

In the event of data entered into an online form being rejected, the fields containing the rejected data are indicated to the user.

Objectives

Enable users to identify wrong input.

Possible technical solutions:

Indicate the field names containing rejected data or distinguish these fields from others by a means that doesn’t only rely on color, and add an explanation if possible.

Control methods:

Fill a field with random data and check that if the input is rejected it is done so providing sufficient explanations.

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Opquast is a service provided by Temesis. The Opquast Best Practices are elaborated in the Opquast Workshop(FR).